AI FRONT DESK: ACTIVE • STATUS: RESPONDING 24/7 • LATEST LEAD CAPTURED: 2 MINS AGO • NO CALLS MISSED TODAY • DISPATCH READY • AI FRONT DESK: ACTIVE • STATUS: RESPONDING 24/7 • LATEST LEAD CAPTURED: 2 MINS AGO • NO CALLS MISSED TODAY • DISPATCH READY

24/7 AI FRONT DESK

Never Miss a Call

Every missed after-hours ringing phone is revenue handed directly to your competitors. Our autonomous voice AI answers instantly, qualifies urgent HVAC and commercial refrigeration breakdowns, and dispatches leads straight to your team 24/7.

Book a Free Demo

Built for Australian tradies • Zero latency dispatch • Live in 48 hours

AUSTRALIAN TRADE STANDARDS & INTEGRATIONS

Built for Australian Trades

Purpose-built for domestic and commercial HVAC-R contractors across Sydney, Melbourne, Brisbane, and regional trade hubs nationwide.

ARC & RRA Aligned

Structured to capture Arctick license numbers, compliance declarations, and mandatory refrigerant documentation on every incoming service call.

AEST / AWST Native

Instant voice response calibrated with zero latency across Australian timezones, public holiday rosters, and on-call technician shift cycles.

Trade Field Ops Ready

Syncs dispatch data into Simpro, ServiceM8, and AroFlo with job site addresses, access notes, and equipment serial numbers pre-validated.

DISPATCH ARCHITECTURE

Intelligent Dispatch

Sub-second SIP call diversion, deep HVAC fault triage, and direct API calendar insertion in one continuous pipeline.

NODE 01 // INTERCEPT

NODE 02 // ANALYZE

NODE 03 // DISPATCH

NODE 01 // SIP INGESTION

Call Intercepted

Sub-second SIP trunk redirection captures incoming service calls with zero ring delay, preventing customer abandonment during peak periods.

CAPTURE LATENCY: < 380MS

NODE 02 // NEURAL PARSER

netforge digital Analyzes

Trained trade models identify HVAC equipment types, refrigerant fault codes, and emergency status in fluent Australian dialogue.

HVAC TRIAGE ACCURACY: 99.4%

NODE 03 // DISPATCH SYNC

Job Booked

Direct REST API integrations schedule open technician runs, assign equipment priority, and write job files directly into your field software.

DISPATCH: SIMPRO / SERVICEM8 SYNCED

Built for Aussie Tradies

Trained exclusively on Australian trade terminology, regional accents, and local field dispatch nuances.

Zero Latency Support

Real-time call answering and immediate SMS dispatch mapped to AEST, ACST, and AWST operating windows.

Trade-Stack Compatibility

Built for native two-way synchronization with SimPRO, ServiceM8, AroFlo, and Fergus without workflow disruption.

DISCOVERY & EVALUATION

Tailored to Your Systems

Every HVAC, air conditioning, and refrigeration enterprise manages emergency calls and technician rosters differently. The next step is a 15-minute technical discovery call where we assess your current job management software, phone routing, and dispatch protocols.

No pricing is discussed until we understand your exact system requirements. We do not pitch canned software packages or off-the-shelf subscriptions before inspecting your actual technician coverage zones, after-hours escalation rules, and CRM data points.

Once our team confirms complete technical compatibility and latency safeguards with your field stack, we provide an objective operational blueprint designed for your exact trade volume.

Schedule Discovery Call

Strictly technical review : Zero sales pressure : 15 minutes

INSTANT DIRECT BOOKING

Book Your Demo

Lock in a dedicated 15-minute live walkthrough of the AI Front Desk. Select your local Australian time slot below to see automated dispatch in action.